eBookBazar operates on a "Pre-paid Credit" model. Each generation job consumes a specific amount of credits. By purchasing credits, you acknowledge that you are paying for the access to our AI synthesis pipelines.

DUE TO THE HIGH GPU AND API COSTS ASSOCIATED WITH AI GENERATION, ALL CREDIT PURCHASES ARE GENERALLY NON-REFUNDABLE once any portion of the credits has been used.

We provide free previews or sample credits to allow users to evaluate the platform's quality before making a purchase.

Refunds may be considered under the following tactical conditions:

• [•]System Failure: If a scheduled job fails due to our internal backend errors and credits are not automatically restored.
• [•]Unauthorized Charge: Verified fraudulent activity or billing errors on our part.
• [•]Unused Balance: If you have not used ANY credits from your purchase and request a refund within 48 hours.

If you are unhappy with the quality of a specific synthesis, please contact support before initiating a chargeback. We prefer to resolve issues by manually restoring credits to your account for a re-generation.